Privacy Policy

Last Updated: August 1, 2024

K&L Freight Management, LLC (“KLFM”) is firmly committed to protecting your privacy and data while visiting our website www.kandlfreight.com (our “Website”), and using our services.

 

The policy below provides details on the information we collect, our use of that information and our data security practices. Information collected by KLFM is used only for internal business purposes. KLFM does not, nor do we plan to, sell any information collected through our website. Further, KLFM does not plan to divulge information to any party other than KLFM affiliates, service providers and other third parties we use to help run our business.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.kandlfreight.com and our practices for collecting, using, maintaining, protecting, and disclosing that information.

 

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy.

Information We Collect 

Personal Information

Generally, you can visit KLFM on the Internet without revealing any information about yourself. Our Web servers collect visitor domain names, not e-mail addresses or other personally identifiable information. This information is compiled to measure the number of visits, average time spent on the site, pages viewed, and similar information. We use this information to measure the use of our site and to improve user experience.

KLFM may also collect your location information, including your current latitude and longitude, when you access our website. We collect this information to personalize the content and functionality of the site and help us understand how and where visitors are using our content and applications.

Additional information may be requested and collected to the extent you use our website, online tools, or otherwise interact with us as a part of your business relationship with KLFM. This information is necessary for KLFM to provide the services that you request and is used to respond to your inquiry, process your request, or validate authorization to grant access to specific account information. The amount of personal information you disclose to KLFM is at your discretion. The types of information we may collect is described below.

The types of information that we collect include, but are not limited to:

  • Basic information such as user names, IP addresses, browser capabilities, and browsing
    history.
  • Device information such as device type, operating system, location, and time of access
    information.
  • Marketing information such as business contact information and other analytics.
  • Registration information such as names, addresses, phone numbers, and other contact
    information.
  • Transaction information such as transaction and customer numbers, shipping information,
    rates, contracts, and payment information.

How We Use Your Information

We collect your personal information for the following purposes:

 

  • Performing transactions and responding to your requests, including providing customer
    service and addressing inquiries.
  • Making our Website more intuitive and easy to use.
  • Improving our services, including performing analysis and research and development.
  • Protecting the security and effective functioning of our Website and information
    technology systems.
  • Providing relevant communications about KLFM services, to the extent we have obtained
    your consent.
  • Addressing our compliance and legal obligations.
  • Screening and selecting applicants for employment.
  • Employment purposes

SMS/Text Messaging and Compliance

We may share your personal information with:

  • Consent to Receive Messages: By providing us your phone number, you consent to receive SMS/text messages from us.  Consent is not a condition of purchasing any goods or services.
  • TCPA Compliance: We adhere to the Telephone Consumer Protection Act (TCPA) by ensuring we have your express written consent before sending SMS/text messages.  You can withdraw at any time.
  • 10DLC Compliance: We utilize 10DLC messaging to meet industry standards for security and compliance, ensuring your privacy is protected.

Information Sharing

We may share you personal information with:

  • Service Providers: Third-party vendors who assist us with the provision of our services.  
  • Legal Authorities: As required by law, regulation, or legal process. 
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

Cookies

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect on our website, online tools, or other methods as a part of your business relationship with KLFM.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal
information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Your Rights

You may have rights under certain privacy and data protection laws such as the California Consumer Privacy Act of 2018 (CCPA). KLFM is committed to protecting your data privacy and has provided the following information about your rights and how to exercise your rights:

 

  • Opt-Out Messages: TYou may opt-out of receiving SMS/text messages by following the instructions in the message or contacting us.  
  • Access and Update: AYou can request access to, correction, or deletion of your personal information by contacting us.  

Changes to this Privacy Policy

We may update this Privacy Policy from time to time as our business (including privacy and security practices) changes, or as required by law. The effective date of this Privacy Policy is provided below, and we encourage you to visit our site periodically to stay informed about our privacy and security practices. We will post the most current version of our Privacy Policy on our site. This Privacy Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Contact Us

If you have any questions or comments about this Privacy Policy or our data practices, please contact us at: 

 

     K&L Freight Management
     3813 Illinois Ave.
     Saint Charles, IL 60174
     (630) 607-1500
      [email protected]